Frequently asked questions

We hope we've covered everything you need to know about NaturalFix, our approach, and our services.

Below you’ll find a collection of commonly asked questions.

If you still can’t find what you’re looking for, don’t hesitate to get in touch.

How can decide whether NaturalFix is right for me?

How should I prepare for my initial consultation?

Let's begin by having a FREE 15-minute discovery call. 

We can chat about what's bothering you or  your main issues and we'll confirm whether a Naturopathic consult can help before you make an appointment.

We can then arrange your first appointment at a time and date that works for you.

We can help you decide whether a General Consult or a Comprehensive Naturopathic Package is best for your needs.

What does a Naturopathic Practitioner do?

Allow at least 1 1/2 hours for your initial consultation. I will ask lots of questions about both your current health and your health history.

Bring with you a list or photo, of any medications or supplements you are currently taking, including dosages and who prescribed them.

Please bring a copy of your most recent laboratory results, and any reports from x-rays or scans if you have them.

Can I bring someone with me?

Please feel free to bring a support person (friend or family member) with you to your appointment.

If another family member would like to see me, I will see them at a separate appointment, and can offer a family rate on request.

Are you going to sell me expensive supplements?

In an ideal world, your health complaints could easily be remedied through diet or lifestyle changes.

Unfortunately, that is not always the case.  So whilst you are making life changes, supplements may be needed for support i.e. immune support, something for anxiety or sleep.

I work within the available budget of my clients.  Often practitioner-only supplements or herbal tinctures are the most potent and therapeutic, and I will recommend them if appropriate but will suggest cheaper 'over the counter' if preferred.

Supplements are not subsidised by the government, which is why they may cost more than your pharmaceutical prescriptions.

The Government heavily subsidises your doctor's visit.  Although, the last time I went I still paid $58.00 for 15 mins.  I note at my doctor's surgery a 'Well Persons Check Up' is $190.00.    Not so cheap really.

GPs are considered part of NZ's primary healthcare service, whilst naturopathic practitioners are not.

Our professional association, the Naturopaths and Medical Herbalists of New Zealand are hoping to change that in the next few years.

My charge includes your time spent with me, but also time after you leave researching your particular health complaints, sourcing personalised supplements and herbs, and creating an individualised wellness plan, just for you.

When I visit the GP I only pay a fraction of the cost that you charge, why is that?

Do I have to see you in person?

I do prefer the initial consultation to be in person. This allows me to get to know you i.e. see the colour of your skin, tongue and nails. Take your height and weight or other relevant measurements, feel if you are cold, check for swelling or assess skin conditions and take your blood pressure and temperature. 

My home-based clinic is in Oxford, North Canterbury. 

If you would like to see me but are unable to come to Oxford, I can offer home visits within North Canterbury for a small travel charge or will see you online.

Follow-up consults can be online if you prefer.

A qualified naturopath can assist you in improving your health, using a holistic approach.

Mental, emotional, physical and spiritual.

We aim to resolve your issues by diving deep into the root cause/s, whatever that may be.

Before suggesting a treatment path, a naturopath will consider your mental/emotional health, home environment and your childhood health history and then present an evidence-based wellness plan to get you on the road to better health.

This plan may include diet and lifestyle changes, quality supplements and/or herbal medicines.